About the role: 

The Senior Principal, Business Analytics  QUADS will partner closely with the Research & Advisory HR practice leadership to develop creative approaches that solve complex operational problems and inform prioritization of strategic continuous improvement efforts.  This position will be charged with discovering, improving, mapping, analyzing and visualizing data to deliver unique insights into operational execution, resource planning and customer usage to accelerate business performance. Role reports to  the Director of Business Operations and Strategy.

What you will do:

• Identify accessible data sets and models used to better understand content, client interaction and operational performance, and potential improvement opportunities to streamline and automate date processes

  • Spot data-related challenges and work constructively to resolve them

• Cultivate strong relationships with globally distributed stakeholders across the firm (e.g. with central functions and other practices) to create new sources of data and drive improvements of current collection, analysis and reporting.

• Build and execute Business Intelligence analysis plans that yield unique insights into tangible operational improvements to have real commercial impact

  • Source, generate and prioritize high-value hypotheses to test

• Create and reliably deliver easy-to-consume leadership communications (e.g. slides, reporting tools and dashboards) that convey key insights and takeaways with data through expert analysis, interpretation, and data visualization; leverage centrally built tools where applicable

• Work with practice leaders to identify and resolve barriers if metrics are outside desired ranges.

What you will need:

• Bachelor’s degree required; master’s degree preferred

• 8-10 years of progressive business experience, preferably in an analytics-related role where wrangling data, owning analysis and findings discovery, and driving leadership-level conversations was core to the role (e.g., in consulting, business intelligence or financial analytics)

• Experience developing strategic priorities and related execution/metrics regimes, including:

  • Working with leaders to identify what is most important

  • Designing the best ways to execute on the strategic priorities

  • Developing data and analysis to track execution and drive continuous improvement

• Strong analytical thought processes – the ability to break down a complex, ambiguous problem into solvable components, and then find the fact base to prove/disprove hypotheses about root causes of those components.

• Quantitative and statistical analysis skills – familiarity with data interpretation and descriptive analysis required for tasks such as extracting key insights from large data sets or segmenting customers or behaviors into distinct groups which can be targeted for improvement - Knowing which statistical technique to use in which situations; implement statistical methods such as cluster analysis, factor analysis, and multivariate analysis

• Experience managing multiple projects; demonstrated ability to own, manage and complete projects. Excellent organization skills. Time management and task flexibility--ability to multitask and change priorities as needed.

• Written, visual, and verbal communications – ability summarize complex data sets into elegantly simple summaries which focus attention on the most important causes of a challenge. Strength in typical delivery modes required: Excel (details), PPT (summary), and verbal presentation to senior and varied audiences.

• Ability to develop and maintain strong relationships up, down, and across the organization, via influence without formal management authority.

• Knowledge and experience in working with Gartner Research and Advisory data resources (PowerBI Reporting, PowerBI Desktop/custom report creation, BAW) preferred.

What you will get:

• Competitive salary, generous paid time off policy, charity match program, and more!

• Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP)

• Collaborative, team-oriented culture that embraces diversity 

• Professional development and unlimited growth opportunities

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Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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