What you'll do:

• Report directly to the Director of International Program Management.   
• This role is primarily customer focused, ensuring all in-country elements of assigned program, most notably ongoing interfaces with distributors/end-users and ongoing sustainment operations, are executed flawlessly. This includes partnership with the forward deployed international offset program manager when required.  
• Deliver exceptional, proven, and reliable performance in support of international customer and end-user’s related missions through flawless execution of each phase (Initiation, Planning, Execution, Monitoring, Closure) of Shield AI’s international programs.  
• Oversee customer relationships and act as the key escalation point for programs, projects, and operational performance issues.   
• Hands-on and oversight of project plans, scope, schedule, and management.   
• Astutely balance and re-balance the often-shifting customer cost, schedule, and technical parameters/priorities of each program as it progresses during the overall life cycle.   
• Develop and maintain effective relationships with a broad range of stakeholders including managers, customers, relevant areas within Industry as well as key partners and suppliers, both locally and internationally.  
• Support the development/execution of strategy, governance, and risk management for international program operations in accordance with the company’s policies and procedures.  
• Be able to operate and make decisions considering cultural nuances and overarching political factors.  
• Understand the critical nuances of doing international business and always consider: “if you know how to do business in one country, you know how to do business in that specific country!”  
• Support the accurate and timely tracking and reporting of budget, resource, and project management standard metrics   
• Foster and facilitate collaboration and shared accountability for outcomes with Leadership  
• Lead/coordinate a consistent cadence of well-organized, well-facilitated, and effective meetings, including driving all preparation and follow up activities   
• Complete critical path analyses including the evaluation of potential means to accelerate the pace or mitigate identified risks  
• Identify potential bottlenecks or delays in programs and drive efforts to ensure projects stay on schedule  
• Support specified business development including requests for tender, proposal or information, expression of interest, and unsolicited offers as they develop and evolve from current programs and related opportunities.  

Required qualifications:

• 8 years of related experience with a bachelor’s degree; or 6 years and a master’s degree 
• Exceptional interpersonal skills (verbal and written) and ability to lead by influence and collaboration  
• Proven experience delivering on complex international program execution and ability to focus on long-term business objectives   
• Experience with Export / Import Regulations  
• Willingness and ability to travel regionally/internationally, as needed  
• Experience with Earned Value and managing Gate Reviews, Estimates at Completion (EACs) and Program Management Reviews (PMRs)  
• Deep expertise in project and program management and ability to run multiple programs with multiple projects across multiple countries  
• Significant experience and excellent skills with Microsoft Office Suit and experience with scheduling tools such as Microsoft Project or Smartsheet.  
• Superb skills in leadership, time management, organization, team management  
• Expert understanding of complex project financials  
• Demonstrated record of working hard, being a trustworthy teammate, holding yourself and others to high standards, and being kind to others 

Preferred qualifications:

• Project Management Professional (PMP) certification.
• Experience running defense-related international Direct Commercial Sale programs across multiple key regions (e.g., India, Middle East, Southeast Asia, etc.) 
• Experience with current manufacturing systems and processes. 
• Experience in field of unmanned aerial vehicles. 
• Training, logistics, operations, and maintenance.