Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About
Video Arch is one of the world's leading video platforms that provides media storage, delivery, transcoding, and streaming services. We are building the next generation video processing platform and the largest live streaming network, which provides excellent experiences for billions of users around the world. Popular video products of TikTok and its affiliates are all empowered by our cutting-edge cloud technologies. Working in this team, you will have the opportunity to tackle challenges of large-scale networks all over the world, while leveraging your expertise in coding, algorithms, complexity analysis, and large-scale system design.

About the team
Popular products of TikTok are all empowered by our cutting-edge cloud technologies. As data analyst in this team, you will have the opportunity to tackle challenges by analyzing and mining the huge amount of data to understand and improve the video streaming experience of billions of users around the world while leveraging your experience and expertise in data analysis and data mining.

Responsibilities
- Own and conduct data analysis related to live streaming and real-time communication (RTC) products.
- Ensure data quality by monitoring event tracking quality, participating in event tracking design reviews, and collaborating with the data engineering team. Build stable and efficient data ETL processes and maintain data SLAs.
- Develop and maintain a comprehensive live streaming and RTC-related metrics system, including defining indicators, building dashboards, ensuring stability and availability, and conducting root cause analysis for metrics.
- Perform data analysis based on business requirements, support data analysis for special projects, and provide ongoing data analysis support.
- Support A/B testing initiatives by optimizing A/B testing processes, producing Libra indicators, providing attribution analysis, and generating A/B testing conclusions and reports.
- Drive business growth by identifying data optimization opportunities, providing optimization suggestions, and delivering tangible benefits. Develop and refine optimization methodologies over time.
- Collaborate with cross-functional teams, such as Product Management, Research and Development, and Technical Support, to identify and resolve online issues. Continuously improve service quality by enhancing systems and solutions.

Qualifications

Minimum Qualifications
- Bachelor's degree in Mathematics, Statistics, Computer Science, or a closely related field
- Proficiency in data manipulation using SQL, Python, R, or other programming languages/tools
- Experience in building dashboards and conducting quantitative analysis, data visualization, and reporting

Preferred Qualifications
- Genuine passion for working with large and complex data sets, deriving actionable insights, and solving challenging problems in a rapidly growing space
- Experience in data analysis, with knowledge in the livestream/RTC area considered a plus
- Experience in root cause analysis
- Experience in mentoring and developing team members
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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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In the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
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