Job Description

• Assist in productionilisation of analytics in the approved FirstRand architecture by translating technical data information into practical business information that addresses identified needs.
• Source and do some preparation of relevant data sources for analysis.
• Provide input into creation of delivery plans for achievement of outputs / deliverables in collaboration with business stakeholders to understand information requirements for strategy delivery and define metrics that track performance.
• Use data and analytic insights to provide input into improving customer experience through a better understanding of the customers context to identify opportunities and monitoring implementation of business decisions to recommend enhancements utilising statistical modelling and data analysis.
• Participate in relevant project related to the businesses overall analytical needs and opportunities
• Validate, interpret and create reports and presentations for data analytics management and relevant stakeholders.
• Collaborate with numerous departments across the business to aid them in the proper use of data to ensure delivery of desired operational results.
• Seek opportunities to improve business processes, models, and systems by identifying and recommending effective ways to operate and add value
• Adhere to model building policies, standards, frameworks, and governance process.
• Maintain ownership of models and update to ensure relevance.
• Plan and perform regular model updates that capture evolving business complexity in current models
• Challenge current models to ensure relevance and accuracy of outputs.
• Test outputs and accuracy of models to ensure relevance.
• Analyse information requirements, availability and quality of data to feed into management for resolution.
• Create efficiencies and streamline processes through analysis
• Ensure own ethical usage of information that complies to restrictions applied for privacy and sensitivity classification.
• Understand and ensure implementation and adherence to Privacy business requirements, legislation and policy.
• Ensure reporting of any Information Privacy Incidents and escalate appropriately for resolution of Privacy and Protection Audit, Findings, Complaints, Incidents, Investigations and Privacy and Protection Assessments.
• Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customised solutions which result in more efficient outcomes.
• Determine the business questions that need be answered and determine appropriate analytics models for utilization.
• Document and audit relevant processes.
• Conduct appropriate manipulation and analysis of data to pro-actively identify and meet needs of the business for the purpose of future work and to ensure high information-quality and reliability across the business.
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in.
• Engage in cross-functional relationships to obtain and to provide work support.
• Develop, encourage and nurture collaborative relationships across the FRG.
• Ensure personal growth and enable effectiveness in the performance of roles and responsibilities.

Requirements:

• Knowledge of Business Banking Data 
• SAS, SQL coding experience
• Background in Sales and Data extraction
• Min 2 years in a similar role
• Insurance banking experience would be beneficial.

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Job Details

Application Closing Date

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.