Requisition ID:  81295 

Florida Power & Light Company is America’s largest electric company, providing clean, affordable, and reliable electricity to more than 12 million people in Florida. We operate one of the cleanest power generation fleets in the U.S. and our reliability is among the best in the nation. Our goal is to achieve Real Zero carbon emissions from our operations by 2045 by expanding our solar capacity, increasing battery storage and bringing new renewable energy opportunities to Florida, while improving customer affordability and reliability. Are you interested in becoming a game-changer in the energy industry?  Join our world-class team today! 

Position Specific Description

The Customer Success organization within FPL Customer Service is seeking a skilled and motivated Data Scientist with a focus on customer analytics. The successful candidate will be responsible for analyzing and modeling customer usage data, energy survey data, and customer analytics to derive actionable insights. This role requires expertise in advanced statistical and machine learning techniques for data analysis and modeling. The Data Scientist will conduct in-depth analysis of customer behavior patterns, segment customers based on usage patterns, and develop predictive models to understand factors driving customer engagement. They will collaborate with cross-functional teams to deliver customer-centric analytics solutions and present findings to stakeholders. Strong data visualization skills, proficiency in programming languages, and knowledge of statistical analysis methods and data mining techniques are essential. Familiarity with big data technologies and cloud platforms is a plus. The candidate should possess excellent problem-solving skills, the ability to handle and analyze complex datasets, and strong communication and collaboration skills.

Job Overview

This position is responsible for developing algorithms, modeling techniques, and optimization methods that support many aspects of NextEra and FPL business. Employees in this role use knowledge of machine learning, optimization, statistics, and applied mathematics along with abilities in software engineering with a focus on distributed computing and data storage infrastructure (e.g. “Big Data”).

Job Duties & Responsibilities

• Develops machine learning, optimization and other modeling solutions
• Prepares comprehensive documented observations, analyses and interpretations of results including technical reports, summaries, protocols and quantitative analyses
• Works with a variety of datasets, including timeseries data and “big data” requiring analysis on distributed computing platforms
• Writes software in R, Python or similar languages and contributes code to product development teams
• Performs other job-related duties as assigned

Required Qualifications

• Bachelor’s Degree
• Experience: 2+ years

Preferred Qualifications

• Master’s Degree
• Doctoral Degree

Employee Group:  Exempt
Employee Type:  Full Time
Job Category:  Science, Research, and Technology
Organization:  Florida Power & Light Company 
Relocation Provided:  No

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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