We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Working Arrangement

Job Description

The opportunity

The Data Scientist role will produce data-driven insights and analyses that can drive strategy and help the business units in achieving the sales or revenue goals.

Responsibilities

• Produce data-driven insights and analyses that can drive strategy and help business units achieve sales or revenue goals
• Utilize statistical methods, machine learning techniques, and data visualization tools to develop predictive models and actionable recommendations to boost sales productivity and deepen product penetration (CPM), improve persistency, and elevate customer experience
• Execute, track and evaluate marketing campaigns to identify opportunities for optimization and efficiency
• Design and deploy data insights and visualizations to business stakeholders via dashboards, presentations, or other tools
• Collaborate with teams across the business to mine their analytics needs, address business challenges, identify business opportunities or help define the direction for new initiatives
• Document and present actionable insights to business heads and stakeholders across the franchise in a clear, succinct manner
• Serve as subject matter expert for data concerns across the franchise, including data availability, quality and security protocols
• Support key initiatives, including, but not limited to: a)Generate ad-hoc extracts to support marketing activities; b) Manage testing, validation and implementation of curation layers for marketing campaigns, customer insights, analytics, underwriting, etc. and c)Improve data quality and reach; and d)Contact policy management

How will you create impact?

The role will directly report to the Analytics Head

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Graduate of Bachelor Degree preferably BS in Mathematics or Statistics, Economics or Business Management, Information Management
• At least two (2) years working experience as a data analyst – reporting, managing, modelling, and drawing insights from data
• Experience using statistical software for analyzing large datasets (Data Robot, SAS, etc.) and Programming or coding knowledge (SQL, Python, etc.)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at presenting findings to audiences with various levels of technical proficiency
• Very good oral, written communication and interpersonal skills
• Ability to interact with and influence people at all levels of the organization

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.