We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Working Arrangement

Job Description

The Opportunity

As an Associate Data Scientist, you will play a key role in leading transformational projects in our Canadian business. Your broad knowledge of predictive analytics techniques will impact the lives of millions of Canadians, support Canadian businesses with the retention of employees, while leading costs, and enable Manulife employees with innovative solutions that deliver outstanding customer experiences. 

As a member of the Canadian Advanced Analytics team, you will collaborate with business leaders in Underwriting, Product, Sales, Pricing and GenAI to find opportunities to apply advanced analytic algorithms and technologies (e.g. machine learning, artificial intelligence, deep learning) to deliver predictions and/or intelligent automation that will enable more thoughtful business decisions, improved health outcomes, outstanding customer experiences and higher productivity for our Canadian clients and business partners. 

Responsibilities

• Develops and implements analytics enabled solutions to improve business process, to generate insights, support business goals and strategy development
• Works on problems of diverse scope / complexity where analysis of situations or data requires an in-depth evaluation of a variety of factors
• Strong ability to generate relevant, actionable insights based on iterative data analysis, translate data-driven output into business language, and to make appropriate recommendations to respective business partners Independently provides analysis on datasets of significant complexity.
• Quickly able to develop enough business insight to connect data sources across multiple diverse and complicated systems.
• Recommends implementable solutions to (or in collaboration with) business partners.
• Considers change management in all aspects of their work.
• Has some understanding of the business value chain and customer lifecycle for a line of business or more. Has fundamental understanding of the business as a whole, and has started to build a network of people for ideation, info sharing, knowledge.
• Engages in ongoing discussions and moves others towards a position, appealing to their needs and interests to gain acceptance Is able to display empathy with the business and anticipate their push back and areas of concern
• Maintains a strong internal network, begins to network with more senior partners within the organization.
• Contributes to solutions outside immediate area of expertise. Ensures all voices are heard. Actively seeks out coaching and incorporates feedback into their work.
• Owns their career development. Takes advantage of available resources to advance their technical and business skills. Understands how their project supports broader business strategy, including the core drivers of business value. Able to prepare a case on the benefits of their assigned work. Incorporates lessons learned throughout the business into their work.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Advanced degree in Statistics, Math, Computer Science, or Engineering; or Bachelor’s degree with equivalent technical experience
• Minimum of 2 years of applicable experience Advanced knowledge of programming languages and concepts (e.g. Python, AzureML, Databricks, SQL)
• Fundamental skills in basic and advanced statistical tests, distributions, maximum likelihood estimators, statistical modelling techniques (regression, cluster / factor / principle components, decision tree, survival analysis, etc.)
• Advanced knowledge of different techniques and knowledge of machine learning algorithms
• Basic knowledge of AI toolkits. Expert in data visualization tools such as PowerBI, Tableau, open source data visualization libraries - ggplot and d3.js
• Capability of applying a systematic, structured approach to explore / navigate / mine massive amount of data, structured or un-structured, to uncover hidden patterns / insights.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture: We lead with our Values every day and bring them to life together.
• Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
• Continuous innovation: We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion:  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.