Client Management & Marketing Internship for a Human Resource AI tech startup in Perth, Australia

About Our Client:

Our client is an innovative Australian tech startup specialising in reshaping workforce management for the health and aged care sector. Utilising cutting-edge software and AI-driven solutions, they streamline recruitment, rostering, and various HR functions, facilitating efficient staff allocation and nurturing new talent within the industry.

About The Role:

Our client is looking for a motivated and enthusiastic Client Management & Marketing Intern to join their team. This role offers a unique opportunity to gain hands-on experience in client support, marketing and business development within a fast-paced tech start-up environment.

Your key responsibilities will include:

Client Support (primary):

• Provide assistance to clients via email, phone, and chat, ensuring timely and effective resolution of their inquiries.
• Assist in onboarding new clients by providing necessary information and support.
• Gather and document client feedback to help improve products and services.
• Collaborate with the product and technical teams to address client issues and requests.

Marketing (secondary):

• Assist in the creation and execution of marketing campaigns, including digital and content marketing.
• Conduct market research to identify new trends, customer preferences, and competitor activities.
• Help in the development and maintenance of marketing materials such as brochures, presentations, and newsletters.
• Support the management of social media accounts by creating, scheduling, and analysing content.

Business Development and Market Research (secondary):

• Identify potential business opportunities and partnerships through research and analysis
• Assist in developing and implementing strategies to expand the company's market presence
• Participate in networking events, trade shows, and conferences to represent the company and build relationships
• Support the creation of business development materials and presentations
• Assist the sales team with lead generation and qualification through research and outreach
• Participate in sales meetings and training sessions to understand the sales process and product offerings
• Help in the preparation of sales presentations and proposals
• Support the sales team in maintaining customer relationships and follow-up activities

More information:

• 6 months full-time internship role
• Start date: ASAP
• Location: Perth, Australia
• Working arrangement: hybrid 
• Monthly allowance provided to support some expenses

Requirements

About You:

• Currently pursuing or recently completed a degree in Marketing, Business
• Administration, Communication, or a related field
• Strong interest in technology and start-up environments
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM and marketing tools is a plus
• Self-motivated starter and able to work as part of a team
• Strong organisational skills and attention to detail
• Critical thinking and problem-solving abilities

Benefits

Benefits:

• Hands-on experience in a dynamic and fast-growing tech start-up
• In-depth exposure to the Health and social care industry within Australia
• In-depth exposure to the application of Artificial Intelligence
• In-depth exposure to the sales and client management process
• Exposure and contribute to various aspects of business operations and strategy
• Opportunity to work with a talented and passionate team
• Mentorship and learning opportunities from experienced professionals
• Potential for future career opportunities within the company