The Business Transformation Analyst II is responsible for collecting and analyzing business needs and requirements as tied to continual enterprise data and technology transformation, including artificial intelligence. Collaborate with junior and senior stakeholders to understand business priorities and value across multiple business areas across the enterprise. Promote "art of possible" mindset and challenge the status quo as the organization transforms. Compile, research, analyze, and document data and business requirements, workflow / processes, and functionality. Conduct complex work with latitude for independent judgment and decision making.

• Provide thought leadership on business transformation driven by new technology capability builds while balancing the trade-offs between solution options
• Drive for end-to-end solutions that deliver transformational member value rapidly in iterative releases of new analytics and technology solutions, including artificial intelligence (AI)
• Evangelize the "art of the possible" mindset across the enterprise and ensure we are transforming not only technology but also the way the enterprise considers solving business challenges with technology
• Liaise between business/journey leads/goal owners/product owners and development teams
• Drive and prioritize capability feature and function requests for future releases from business
• Solve business problems by defining robust solutions via interviewing stakeholders, identifying and evaluating alternatives with a focus on transformative capabilities, and presenting findings
• Track and manage requirements status and changes throughout project / product lifecycle via board/backlog management
• Conduct requirements analysis and validation, ensuring requirements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, verifiable, and that they conform to defined standards
• Create and communicate artifacts; translating business needs into executable requirements and acceptance criteria for delivery teams
• Create and present executive summaries of requirements for senior stakeholders
• Partner with Scrum Masters and Release Train team for overall product board/backlog creation, maintenance, and management as related to requirements
• Maintain backlog of business needs and transformation objectives and works with team capability strategy team to prioritize in an iterative and agile framework
• Influence and negotiate prioritization of delivery across numerous business areas across the enterprise
• Understand enterprise technology roadmaps across multiple business stakeholders and synthesize frequently changing inputs, priorities, and dependencies
• Stay abreast of latest FinTech and analytics capability trends and technologies
• Propose innovative solutions leveraging a combination of existing and emerging data and analytics technologies
• Support and enable agile way of working across technical and functional teams
• Other duties as assigned

• Experience driving capability roadmap and prioritization with business stakeholders
• Experience in the banking/financial services industry and deep understanding of industry trends, products, and services
• Experience working in a large-scale IT and/or financial services organization with responsibility for the technology strategy relating to business transformation via digital experience platforms and processes, cloud-native, etc.
• Knowledge of FinTech space and emerging technologies (Cloud, Data Virtualization, etc.)
• Experience in organizational transformation, digital journeys, customer experience
• Knowledge of and significant experience with end to end MVP product and capability delivery
• Ability to independently plan, organize, and lead large and complex efforts
• Advanced skill in driving alignment and consensus across broad working groups from junior to executive stakeholder groups
• Advanced skill in relationship management horizontally across multiple business and technology functions and sources of requirements inputs, including but not limited to senior business stakeholders, journey execution leads, goal owners, product owners, solution architects, etc.
• Advanced change management skills and the ability to influence others and set priorities around constant change
• Advanced project management skills and/or experience working in Agile project management
• Advanced skill in developing high quality deliverables, including oral, written, and PPT presentations for executive communications
• Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience

Desired Qualifications

• Certifications in MS Azure Cloud Fundamentals, Scaled Agile Framework (SAFe), Certified Scrum Master (CSM)
• Master's degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602 

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

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• Fortune Best Workplaces for Millennials™ 2023   
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Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.