at Philips
Full TimeTechnical Consultant – Healthcare Informatics Solutions AV / AI
Deployment and support IT solutions such as Advanced visualization (AV) and Artificial Intelligence (AI) for radiology, offered by the Philips Health IT division. These information management solutions help medical teams to better take care of millions of patients.
Your role:
Install and configure CI IT solutions: Advanced visualization (AV) application server, Artificial Intelligence (AI).
Perform software upgrades in version upgrade.
Realize remote support of solutions, managing customer calls and acts to fix issues.
Validate the prerequisites and deploy the technical solutions in accordance with the project schedule.
Validation of the solutions proposed in pre-sales. Provide solutions to customers in the event of specific requests.
Provide detailed technical documents for configurations and settings.
You are the guarantor of the passage into production on the technical level of the installed solutions.
Share user feedback, points of improvement and correction of the system with the Quality and Development teams.
Review customer feedback to make recommendations for engineering changes, if any.
Participate in project retrospectives to determine areas for future improvement.
You're the right fit if:
Bachelor's, Master's or Engineering degree in Computer Science.
Min 2 years of experience in IT deployment and/or IT support (ideally in a hospital setting).
Excellent IT skills, team spirit, interpersonal skills and pedagogy to provide the best service to our customers.
Strong client, solution and result orientation.
Expert in medical IT, the candidate will have to master hospital workflows and the standards in force.
Good skills in IT trouble shooting, logs analysis correlated to solution usages.
Knowledge:
DICOM Interface, HL7 Interface,
Network: knowledge of hospital network as protocols and limitation
Infrastructure: Windows servers, virtualization, Hyper-V, Vmware,
SQL database
Product: Application server,
Control of hospital workflow actors: GAM, HIS; RIS, PACS, Modalities
Fluent English mandatory.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
