Position: Staff DevOps Engineer

Org: Suki.Ai

Location: Bangalore

What we want to accomplish and why we need you

Suki is creating a new category in the health-tech space: the digital assistant. Our product will be the voice user interface for healthcare. What does that mean? Currently, doctors use electronic health record systems to take notes on patient encounters. This is a digital version of the paper charts that you may have seen in your doctor’s office or on TV. These systems can be hard to navigate and time-consuming to manage. Doctors would rather spend that time with patients. We are creating the solution. Doctors that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us!

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctor. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture.

Our tech stack includes GCP, Kubernetes, Golang, Python, React, C++, TypeScript, JavaScript, Swift, Kotlin, gRPC, and GraphQL.

What you will do every day

• Build enterprise-grade Cloud infrastructure for business needs, primarily with GCP products.
• Create Cloud standards and best practices for high availability & reliability business needs.
• Use Terraform and Helm to automate GCP tasks and Kubernetes deployments
• Direct, handle and resolve support tickets related to business requirements in GCP
• Work closely with developers to design highly available and scalable deployments of microservices.
• Provision GCP networking, VPCs and VPN connections.
• Build fully automated CI/CD processes using Gitflow, Google cloudbuild & Argocd.
• Be part of an on-call rotation to support production systems.
• Be a creative and dynamic cross-functional technical resource with the endurance for a fast-paced start-up environment.
• Strong opinions about evolving SRE practices.
• Strong inclination to a test-first development approach including DevOps automation code.
• Contributed to open source DevOps and SRE tools, however small the contribution is.
• Participated in public domain discussions related to SRE tools and practices. Passion to identify processes that can be automated and improved i.e., You cannot withstand manual operations.

Ok, you're sold, but what are we looking for in the perfect candidate?

• Overall 10+ years of experience in software development, (Atleast 7+ yrs in DevOps/SRE)
• GCP Professional and Specialty Certifications with 5+ years of experience
• Proficient in a programming or scripting language like GoLang or Python
• 5+ years of Kubernetes experience managing cloud-native, container-based applications with microservice architecture

• Build and manage systems, infrastructure and applications through automation using infrastructure as code, ideally solid experience with Terraform
• DB administration experience including both relational schema design and non-relation architectures along with SQL optimization
• Proficient in CICD tooling and automation capabilities using CloudBuild, Jenkins or similar automation platforms
• Excellent debugging, problem solving and analytical skills
• Experience with developing and maintaining Helm Charts
• Implementation of monitoring solutions / Metric-driven alerting, logging and tracing.
• Troubleshooting in complex environments using the monitoring tools
• Establishing and measuring SLIs and SLOs with engineering teams.
• Participate in periodic 24x7 on-call duties.
• Solid linux administration skills
• Provide the Technical Leadership as Subject Matter Expert
  • Align the business strategy with the technical strategy for your team
  • Be accountable for the architecture and direction of SRE toolset and ensure that it is aligned with the broader technology strategy
  • Lead behavioral change within your team, allowing failure, encouraging ownership, facilitating collaboration and shaping the team
  • To coach & mentor your site reliability engineers, encouraging best practices, standards and continuous improvement of practices & processes
  • Track and reduce architectural, process and technical debt for SRE toolset
  • Experience of coaching and mentoring technical junior team members

Qualifications:

• BS in Computer Science, Information Systems, Computer Engineering or equivalent experience
• 10+ years of experience in software development, preferably in DevOps/SRE
• Extensive cloud deployment/systems experience, be able to support the teams benign subject matter expert in cloud infrastructure management, preferably with GCP.
• You are experienced in setting up CI/CD pipelines for microservices using CloudBuild, Helm, ArgoCD
• You have Strong understanding of networking, DNS, HTTP and Restful services
• You are organized, self-driven, capable and willing to resolve issues from L1-L3 as needed

Not sure if you meet all of the qualifications? We don’t expect every candidate to have done everything listed above, but you should be able to make a credible case that you meet most of the criteria and are ready for the challenge of adding new technologies to your résumé.

Tell me more about Suki

• On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital , and others. With our $55M Series C financing, we have the resources to scale.
• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties. Check out what one of our users says about how Suki has helped his practice.
• Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better.

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.