What you'll do:

• Become an expert user of the Hivemind enterprise software stack. 
• Provide technical support and training to customers. 
• Develop AI & Autonomy applications using the Shield AI enterprise software development kit.
• Assist the sales team in pre-sales activities, e.g., demos. 
• Assist in post-sales deployment and integration of Shield AI enterprise software products. 
• Develop and maintain technical documentation and training materials. 
• Troubleshoot and resolve technical issues. 
• Help customers debug software/API integration issues. 
• Collaborate with the engineering team to address customer feedback and improve products. 
• Visit customers on site globally to support software integration and development activities. 

Required qualifications:

• Bachelor’s degree in Engineering, Computer Science, or a related field. 
• 7+ years of experience of industry experience
• 3+ years of experience in an integration/applications engineering role 
• 3+ years of experience working in a startup environment. 
• Strong technical background in software engineering. 
• Strong proficiency in writing modern C++ code. 
• Intermediate proficiency in writing Python code. 
• Excellent problem-solving and analytical skills. 
• Strong communication and interpersonal skills. 

Preferred qualifications:

• Experience in the defense aviation or robotics industry. 
• Experience building and running a small enterprise software applications/solutions engineering team.