Title: Machine Learning Engineer (Platform/Solutions)
Company: webAI
Location: Grand Rapids, MI; Austin, TX; Remote
Type: Full-Time, Salaried Exempt
Experience: 5-10 years
Education: Bachelor’s Degree, minimum   About Us:
webAI is a software company that is building a decentralized AI development platform. Our technology enables the development of powerful AI using limited amounts of data, challenging the underlying assumption that big data is the key to unlocking the full power of AI. webAI offers opportunities to join a dynamic and fast-growing team that fosters a fun and growth-oriented office culture. We are seeking a skilled AI Platform Solutions Engineer to join our team and drive the creation of proof-of-concept solutions for customers within our platform. In this role, you will work closely with customers to understand their requirements, develop custom AI solutions using our platform's capabilities, and demonstrate the value of AI in solving their specific business challenges. We at webAI are committed to living out the core values we have put in place as the foundation on which we operate as a team. We seek individuals who exemplify the following:

• Truth - Emphasizing transparency and honesty in every interaction and decision.
• Ownership - Taking full responsibility for one’s actions and decisions, demonstrating commitment to the success of our clients.
• Tenacity - Persisting in the face of challenges and setbacks, continually striving for excellence and improvement.
• Humility - Maintaining a respectful and learning-oriented mindset, acknowledging the strengths and contributions of others.

Responsibilities

• Collaborate with customers to understand their business objectives and technical requirements for AI solutions.
• Design and develop proof-of-concept solutions within our platform to address customer needs and demonstrate the feasibility of AI applications.
• Customize and configure platform features to meet customer requirements, leveraging built-in tools and APIs for data ingestion, model training, and deployment.
• Work closely with cross-functional teams, including product management and engineering, to prioritize customer requests and deliver solutions on time and within scope.
• Help develop features to meet customer goals where appropriate.
• Provide technical guidance and support to customers throughout the proof-of-concept process, including training and troubleshooting as needed.
• Gather feedback from customers and internal stakeholders to identify opportunities for platform improvements and new feature development.
• Document best practices, use cases, and success stories to showcase the value of our platform to potential customers.

Requirements:

• Bachelor's degree or higher in Computer Science, Engineering, or a related field.
• Strong proficiency and knowledge of Python. Experience with AI/ML frameworks like PyTorch or TensorFlow is preferred.
• Experience building and deploying AI/ML models in real-world applications, with a focus on proof-of-concept development. Prior experience in a technical consulting or solutions engineering role is a plus.
• Excellent problem-solving skills and the ability to quickly prototype and iterate on solutions.
• Strong communication and interpersonal skills, with the ability to effectively engage with customers and internal teams.
• Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision benefits package.
• $200/mos Health and Wellness Stipend
• $400/year Continuing Education Credit
• Flexible work week
• Free parking, for in-office employees
• Unlimited PTO
• Parental, Bereavement Leave
• Supplemental Life Insurance

webAI is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of webAI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works.