We are seeking a Conversational AI application developer to join our Solution Delivery team. You will be part of a talented software team that delivers the latest in Conversational and Virtual Agent technologies, bringing advanced voice and chat-driven solutions to enterprises across the world.

As part of that team, you will be trained on Omilia’s NLU platform and gain an under-the-hood understanding of all technologies involved in enabling conversational, omnichannel human-system interactions.

The successful candidate will contribute to the design and development of production-grade conversational systems, using Omilia’s technology suite. Tasks and responsibilities include:

• Working with customers to analyze and understand business requirements;
• Designing the application in line with established usability principles and business requirements;
• Implementing and testing the semantic models and the conversation flow, leveraging both rule-based and ML-based technologies made available on Omilia's Cloud Platform (OCP). More detailed tasks include: data set preparation (augmentation & annotation), development of semantic rules using dictionaries and regular expressions, model testing to assess performance;
• Using JavaScript to code application logic;
• Test-driven development, unit and regression testing;
• Closely working with customers and other team members to debug and troubleshoot issues;
• Analyzing real-life human-system dialogs, assessing the overall system performance, and identifying improvement opportunities;
• Engaging in continuous collaboration with team members, communicating problems effectively, and sharing insights

Requirements

• Academic Degree in Computer Science, Computational Linguistics, Natural Language Processing, related field, or equivalent experience;
• Excellent command of spoken and written English;
• Excellent communication skills; customer-facing;
• Problem solving and engineering mindset;
• Knowledge of basic programming principles;
• Ambition, enthusiasm, and eagerness to learn, aptitude for analytical and creative thinking, with sharp attention to detail;
• Well-organized for both team and/or solo assignments;
• Accountable within demanding deadlines
  

Nice to have:

• Experience with conversational automated dialog systems, either voice or chat-based;
• Experience in any other production-level NLU/NLP solutions;
• Any customer facing experience in a corporate setting will be considered a plus;
• Experience with Javascript and/or object-oriented programming (e.g. Java);
• Experience consuming external systems such as web services;
• Knowledge of bash scripting for automating SDLC internal tasks;
• Knowledge of Spanish and/or German
  
  

Benefits

• Fixed compensation;
• Long-term employment with the working day's vacation;
• Development in professional growth (courses, training, etc);
• Being part of successful cutting-edge technology products that are making a global impact in the service industry;
• Proficient and fun-to-work-with colleagues;
• Apple gear.