DevRev

DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. Our mission is to bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most — and creating a company-wide culture of product and customer-centricity.

Unlike generic tools, DevRev took a blank canvas approach to collaboration, search, GenAI, and analytics, enabling SaaS companies to ship faster for the largest business impact — with continuous development, roadmapping, prioritization, customer engineering, and more. DevRev is used across departments in thousands of companies and can coexist with or replace your tools, bringing information symmetry, streamlining collaboration, and converging teams.

DevRev was founded in October 2020 and raised over $85 million in seed money from investors such as Khosla Ventures and Mayfield, making it the largest in the history of Silicon Valley. It is led by its co-founder and CEO, Dheeraj Pandey, who was previously the co-founder and CEO of Nutanix, and by Manoj Agarwal, DevRev's co-founder and former SVP of Engineering at Nutanix. DevRev is headquartered in Palo Alto, California, and has offices in seven global locations.

As a Javascript developer at DevRev you will work closely with our backend, frontend and customer success teams developing customer-oriented solutions on and for our OneCRM platform, helping our customers connect the dots between development, customer support and sales. You will be expected to employ your creativity and expertise in order to ideate and shape new services/features of our product. Our team's mission is to lead the 360 degree investigation of our users so we can seamlessly usher them through the use of the DevRev platform and proactively meet their needs. We seek to deliver an unparalleled experience both within and outside the platform for our customers. We also want the same to hold true for our employees and provide a supportive team work environment as well as a suitable level of mentorship depending on your level of experience.  

Objectives of this role will include:

• Integrate DevRev with customers’ existing tech stack, including scripting, debugging and troubleshooting (ETL’s, customised Snap Ins, API integrations).
• Involvement in customer engagements and maintenance in keeping constant feedback loops back to all key stakeholders including: Engineering, Product, Customer Success & Support, Revenue, Marketing, etc.
• Build and develop integrations, automations, and more across various toolsets to scale and ensure successful customer engagements.
• Conduct data analysis, writing queries (e.g., in SQL), and building dashboards to share insights and drive decision-making.
• Close work with AI and generative technologies.
• Learn new tools and guide customers through critical workflows, e.g. integration with code repositories.

Ideal Candidate Qualifications:

• Proficiency in JavaScript.
• Software Engineering degree or equivalent (open also to new university graduates or people without formal education but with informal wisdom).

• Outstanding communication (written and verbal in English).
• Comfort operating in a fast-paced, high-demand, global environment.
• Result oriented work-style, ability to get things done and a learning mindset.
• An endless passion for challenging work that requires high energy, full engagement and a self founded need for high-performance.
• Advantage: hands-on coding / development experience using APIs, Webhooks, Typescript, NodeJS, SQL, Golang, etc.

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. That is DevRev!