PolyAI is tackling the challenges of automating customer service through voice. Our voice assistants make it possible for businesses to deliver outstanding customer service at every touchpoint.

We're on the lookout for a Full Stack Software Engineer to join our tech team and play a key role in crafting user-friendly voice experiences. In this role, you'll be responsible for the development of an innovative no-code platform, making dialogue systems accessible to non-tech team members. Collaborating with a diverse engineering team, you'll contribute to a cohesive and scalable codebase. Your focus includes implementing new features on our platform. If you're passionate about technology, enjoy tackling challenges, and are eager to contribute to our friendly, innovative environment, we'd love to welcome you aboard!

Your responsibilities will involve:

• Developing a no-code platform to empower non-technical staff to configure intricate dialogue systems and create new voice experiences for users.
• Contributing to the implementation of our multi-tenant infrastructure.
• Taking a major role in our software development, through writing code, tests, as well as contributing to design ideas, documents and performing code reviews.
• Collaborating with other full stack engineers to improve both your own and their code, promoting a unified development environment.

Requirements

Minimum Qualifications:

• Professional experience in a software development role
• Understanding of algorithms, data structures, system design and complexity analysis
• Experience with React
• Proficiency in JavaScript and at least one other modern coding language such as Python, Go, or Java
• Familiarity with Git
• Working proficiency in verbal and written English

Preferred Qualifications:

• Experience with one or more cloud services: AWS, GCP, Azure
• Experience with TypeScript
• Experience with testing libraries such as Jest, Enzyme, Cypress
• Experience with CSS in JS libraries, such as styled-components
• Experience with Agile processes such as scrum, kanban, sprints etc.
• A love of learning and enjoyment of trying new things
• A background or interest in building low-code platforms
• Finds enjoyment in technical challenges and wants to contribute directly to solutions

Benefits

💰 Participation in the company’s employee share options plan

🏝 25 days holiday, plus bank holidays

🏡 Flexible working from home policy plus a one-off WFH allowance when you join

🌎 Work from outside of the UK for up to 6 months each year

🧡 Enhanced parental leave

📚 Yearly learning budget

🚲 Bike2Work scheme

📚 Annual learning and development allowance

🏡 One-off WFH allowance when you join

👨‍👩‍👧 Company-funded fertility and family-forming programmes

🌸 Menopause care programme with Maven

🏥 Private healthcare and dental cover, discounts on gym members and relaxation apps, and access to a range of mental health programs

Equal Opportunity Statement:

PolyAI is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.