Technology Modernization – Senior Consultant
To achieve breakthrough performance in the Transformative Age, companies must confront new challenges head on. Changing consumer behaviour, increased competition in digital markets, and disruptive business models have created unprecedented growth opportunities and raised customer expectations of their technology landscape. A modern, resilient, and scalable technology environment is a foundational component of any successful organization in the digital age. Our Next Generation Technology Operations competency helps organizations enable resiliency, growth and transformation through foundational technology optimization, automation of key processes and the modernization and revamp of their technical stack.
The opportunity
We help the world’s largest companies transform and modernize their technology landscape by focusing on innovative ways to optimize governance, service management, intelligent automation, digital transformation, workforce, and technology platform modernization.
Your key responsibilities
CIO’s are positioned to partner closely with the business to drive capital efficient growth, enable customer experience, modernize, and transform their technology portfolio. IT organizations have historically run in a project-led, waterfall methodology with increasing pressure from the business to run IT at a reduced cost year over year. There is an opportunity create modern IT operating models that better align with strategic business objectives and drive value-add, business enabling, revenue generating activities. In the digital world, most business investments and ventures will require technology. To enable digital transformation, EY influences technology executives to drive outcomes and revenue in partnership with their business stakeholders.
Skills and attributes for success
A senior Consultant is responsible for delivering client engagements across the full spectrum of Technology Modernization including: Enterprise Platform optimization, Intelligent Automation design and implementation, IT Service Management (Incident, Problem, Change, Configure), Technology Asset Management and Technology revamp.
To qualify for the role you must have
3 to 5 years of experience as a consultant in the IT field or comparable industry experience
Demonstrated understanding of technology management frameworks and operating models.
Understanding of leading Governance and IT Service Management models (e.g. ITIL)
Demonstrated ability to liaise between business, technology, and vendor teams.
Willingness to travel to meet client obligations
Ideally, you’ll also have
Experience working with a Big 4 or boutique technology consulting firm preferred
Experience working in an IT Operations environment
Experience working in a fast-paced team environment and ability to adapt quickly to change
Experience participating in development & implementation of IT strategy, digital transformation, Technology governance structures, and IT Operating models.
What we look for
Ability to collaborate and communicate with technical resources to understand issues and challenges.
Ability to assess and create strategies for the reduction of technical debt.
Ability to communicate and liaise effectively with business teams, technical teams, and vendor teams to drive operational efficiency, protect the business, and mitigate technology related risks.
Capability to provide analytical support to IT Operations and present insights and customer requirements that facilitate better decision making.
Yearly based
New York, NY, US, 10001-8604