Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business and technical savvy, DATA and AI background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) GTM LATAM team as a Sr. Manager of Specialist Solutions Architects!
The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.
Within WWSO, this position is a part of the Go-To-Market (GTM) Specialist team, where you will lead GTM strategy for AWS’ Data and AI for LATAM. We create sales plays, leverage partners, and build new initiatives that drive results for our customers. We provide critical feedback from customers to inform our product roadmap, and work closely with our partner network to build an ecosystem supporting our customers’ goals. In emerging areas, we play a critical role as the “first in” teams to build markets for new services, domains, or solutions. When a customer needs to innovate and requires a new way to leverage AWS, they count on us to innovate with them to build and deliver what they need.
Key job responsibilities
Roles and Responsibilities:
• Manage a team of Specialist Solutions Architects for [AWS Service area or customer set]
• Interact at the CxO/VP level, as well as developers and technical architects, to develop pipeline, secure lighthouse customers, drive top-line revenue, and explore strategic partnerships.
• Develop and deploy sales motions and programs that leverage AWS Field Sales teams, as well as technology and consulting partner channels.
• Collaborate with the Service and Technical teams to create solutions that solve customer problems, including reference architectures, patterns, automation, release plan, etc.
• Collaborate with Marketing to develop and align digital marketing campaigns to drive awareness and demand.
• Technical Thought Leadership
• Hire, on-board, train, and develop new Solutions Architects from internal and external sources
• Educate customers on the value proposition of AWS, and participate in architectural discussions to ensure solutions are designed for successful deployment in the cloud
• Coach Solutions Architects in the skills needed to conduct training sessions for new and existing customers
• Capture and share best-practice knowledge amongst the AWS solutions architect community
• Guide and motivate the development of whitepapers, data sheets, and other high-value customer facing guidance and best practices
• Become a trusted advisor within customer accounts to enable them to be “Cloud advocates”
• Act as a conduit and liaison between customers, service engineering teams and support
Basic Qualifications
- 5+ years of management of technical, enterprise customer facing resources or equivalent experience
- 5+ years of infrastructure architecture, database architecture and networking experience
- Bachelor's degree
- Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.
Preferred Qualifications
- Experience architecting, migrating, transforming or modernizing customer requirements to the cloud