Summary of Position:

The QA Test Lead is responsible for managing multiple projects and testers in a fast-paced environment.   You will be responsible for testing in both lab and production environments from a customer perspective.  Depending upon the project, you may be required to be onsite with the client.

Essential Functions:

• Design, develop, and create test documentation for computer systems or programs based on business, client, and functional requirements
• Understanding and ability to traverse the testing life cycle (TLC)
• Strong understanding of backend computer system infrastructure and program design
• Troubleshoot technical systems or software issues experienced during testing and exercise independent judgment and discretion to determine strong solutions
• Create, analyze, manage, and triage system or software defects
• Identify data requirements for a computer system or software testing
• Demonstrated skill in computer system and software testing requirements
• Ability to execute manual and automated test cases
• Manage client SIMs for system and software testing purposes
• Management of client devices for testing purposes
• Accurately archive all test documentation on Denali and client SharePoint sites
• Proficient use of JIRA, Rally, and/or Quality Center for test case management, creation, and execution
• Monitor testing progress, provide hourly, daily, and weekly status reporting, and escalate issues as needed
• Ensure reporting and testing meets established client processes and procedures
• Communicate and interact with all levels of staff to coordinate project deliverables, including leading meetings and ensuring timely delivery of status reports
• Managing, mentoring, and training assigned QA Testers
• Ability to perform international or domestic roaming testing
• Ability to work nights or weekends to meet client or project requirements
• Strong attention to detail, multi-tasker, and ability to follow written and verbal instructions
• Conduct lessons learned post-deployment
• Other duties and tasks as assigned by QA Manager

Competencies:

1. Ensures Accountability
2. Tech Savvy
3. Communicates Effectively
4. Values Differences
5. Customer Focus
6. Resourcefulness
7. Drives Results
8. Plans and Prioritizes
9. Decision Quality
10. Self-Development

Work Environment:

This position is 50-100% at the client site, depending on the project.  This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs.  Must be able to exchange accurate information in these situations.  The employee must be able to remain in a stationary position 75% of the time.  The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.  Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer.  Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.

Required Education and Experience:

• High School diploma or general equivalent           
• QA Test Lead – 1-5 years of lead experience
• 5+ years of test and/or QA experience

Qualifications:

• Bachelor’s Degree preferred
• Possess a high degree of theoretical knowledge and understanding of computer systems, programming, and software testing
• ITQSB Qualified
• Demonstrated experience with client-server systems and understanding of technical issues that may arise in testing environments
• Strong understanding of common Systems Development Lifecycle (SDLC) methodologies, including Waterfall and Agile/SCRUM
• Assess and articulate testing needs for applications/projects quickly and clearly
• Ability to work independently and make sound discretionary judgments
• Ability to analyze and solve complex problems quickly and creatively
• Excellent oral, written, and interpersonal communication skills. Additionally, the role requires a proven ability to read and understand test requirements and list-out the logical testing path
• Self-motivated and team player
• Ability to learn quickly and handle multiple tasks and priorities in a dynamic environment
• Ability to collaborate with team members and client to meet project deadlines and milestones
• Ability to create a Level of Effort (LOE) based on requirements and resources
• Experience managing multiple resources on projects
• Ability to lead team members effectively to drive solutions
• Adapt easily to shifting priorities, process changes, and/or schedule changes
• Effectively facilitate meetings with project team members, various business groups, and senior leadership

AAP/EEO Statement:

3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.