Manager of Resuscitation and Ambulance Services 

An employee of the American Hospital Dubai is expected to promote the mission and philosophy of the hospital by acting in a caring, courteous and confidential manner towards patients, visitors, colleagues and staff by performing their duties and responsibilities according to the expected standards in order to fully meet patient care needs.

• Assesses the education needs of staff related to Resuscitation training and assists in providing education programs for staff in coordination with unit managers and hospital management.
• Assists the Clinical Education department in coordinating education activities and actively participates in and collaborates with education programs delivered by the Clinical Education department.
• Teaches, supports, coaches,and mentors clinical staff to promote evidence-based resuscitation practice, knowledge, skills, and professional development.
• Liaises with hospital departments in monitoring standards of care relating to resuscitation standards. Reviews appropriate policies,procedures, and updates according to evidence-based best practices.
• Participates in and leads departmental/hospital-wide Continuous Quality Improvement.
• Participates hospital-wide and clinical committees as required.
• Integrates evidence-based research/practice into clinical and management

 processes within the clinical area.

• Promotes continuous performance improvement in daily operations.
• Investigates all incidents and customer complaints thoroughly.
• Participates in collecting and reviewing data to enhance services within the department and makes recommendations to modify the department's clinical practice based on Quality Improvement (QI) findings.
• Completes Code Blue/Pink reviews on Safe point.
• Ensures efficient functioning of all related medical equipment in the clinical areas through communication and collaboration with Biomedical Engineering.
• Supports, enforces, and interprets institutional and departmental policies and procedures to staff.
• Performs additional duties as required as per the scope of service.
• Liaises with and updates Physicians and multidisciplinary teams related to AHA guidelines updates.
• Takes part in Clinical Orientation/Resuscitation Orientation to orient new clinical staff related to Basic Life Support (BLS), Code Blue policy, and Resuscitation Quality Improvement (RQI).
• Assesses staff's Cardiopulmonary Resuscitation (CPR) skills and provides additional Training as needed.
• Maintains accurate and thorough documentation following established standards.
• Coordinates and regularly reviews Crash Carts as per American Hospital Dubai standards.
• Provides input in selecting Quality Measures related to Resuscitation and Life Support Training and collects and analyses data accordingly.
• Acts as a resource to American Hospital Dubai leadership regarding Resuscitation standards and Ambulance services.
• Develops a close working relationship with clinical staff to promotes consistent and collaborative approach in Resuscitation Management.
• Maintains current knowledge of recent advances in Resuscitation and Emergency Medical Services (EMS) based on international and local protocols, always promoting evidence-based practice—Disseminates information as required.
• Supports cardiac arrest teams and assists the resuscitation Team Leader and other caregivers with treatment recommendations.

• Bachelor's Degree/ Diploma/ Certification from an accredited College of Paramedics/EMS College in the country of origin and/or country of professional practice or Licensed Physician or Registered Nurse (RN)
• American Heart Association (AHA) Basic Life Support (BLS) Instructor Certification
• American Heart Association (AHA)Advanced Cardiac Life Support (ACLS) Instructor Certification
• American Heart Association (AHA)Pediatric Advanced Life Support (PALS) Instructor Certification

• Licensed with Dubai Corporation of Ambulance Services(DCAS) as an Advanced Life Support Instructor
• American Heart Association (AHA)Advanced Cardiovascular Life Support for Experienced Providers (ACLS-EP) Instructor Certification preferred
• American Academy of Pediatrics (AAP) Neonatal Resuscitation Program (NRP) Instructor preferred
• Licensed in the country of citizenship or professional practice

• Minimum of seven (7) years of experience in the related field with five (5) years of progressive leadership and management experience in a healthcare setting
• Minimum of five (5) years of experience as an American Heart Association (AHA) instructor
• American Heart Association (AHA)Regional Faculty (RF)/Training Center Faculty (TCF)
• Knowledge of Joint Commission International Accreditation (JCIA)
• Knowledge of computer programs/applications (e.g. Microsoft Office)
• Skills in problem-solving/critical thinking
• Skills in teaching and managing programs
• Previous Middle Eastern experience preferred

Note *  : Only shortlisted applicants will get contacted . 
 

• Assesses the education needs of staff related to Resuscitation training and assists in providing education programs for staff in coordination with unit managers and hospital management.
• Assists the Clinical Education department in coordinating education activities and actively participates in and collaborates with education programs delivered by the Clinical Education department.
• Teaches, supports, coaches, and mentors clinical staff to promote evidence-based resuscitation practice, knowledge, skills, and professional development.
• Liaises with hospital departments in monitoring standards of care relating to resuscitation standards. Reviews appropriate policies, procedures, and updates according to evidence-based best practices.
• Participates in and leads departmental/hospital-wide Continuous Quality Improvement.
• Participates hospital-wide and clinical committees as required.
• Integrates evidence-based research/practice into clinical and management processes within the clinical area.
• Promotes continuous performance improvement in daily operations.
• Investigates all incidents and customer complaints thoroughly.
• Participates in collecting and reviewing data to enhance services within the department and makes recommendations to modify the department’s clinical practice based on Quality Improvement (QI) findings.
• Completes Code Blue/Pink reviews on Safepoint.
• Ensures efficient functioning of all related medical equipment in the clinical areas through communication and collaboration with Biomedical Engineering.
• Supports, enforces, and interprets institutional and departmental policies and procedures to staff.
• Performs additional duties as required as per the scope of service.
• Liaises with and updates Physicians and multidisciplinary teams related to AHA guidelines updates.
• Takes part in Clinical Orientation/Resuscitation Orientation to orient new clinical staff related to Basic Life Support (BLS), Code Blue policy, and Resuscitation Quality Improvement (RQI).
• Assesses staff’s Cardiopulmonary Resuscitation (CPR) skills and provides additional Training as needed.
• Maintains accurate and thorough documentation following established standards.
• Coordinates and regularly reviews Crash Carts as per American Hospital Dubai standards.
• Provides input in selecting Quality Measures related to Resuscitation and Life Support Training and collects and analyses data accordingly.
• Acts as a resource to American Hospital Dubai leadership regarding Resuscitation standards and Ambulance services.
• Develops a close working relationship with clinical staff to promote a consistent and collaborative approach in Resuscitation Management.
• Maintains current knowledge of recent advances in Resuscitation and Emergency Medical Services (EMS) based on international and local protocols, always promoting evidence-based practice—Disseminates information as required.
• Supports cardiac arrest teams and assists the resuscitation Team Leader and other caregivers with treatment recommendations.

• Bachelor’s Degree/ Diploma/ Certification from an accredited College of Paramedics/EMS College in the country of origin and/or country of professional practice or Licensed Physician or Registered Nurse (RN)
• American Heart Association (AHA) Basic Life Support (BLS) Instructor Certification
• American Heart Association (AHA) Advanced Cardiac Life Support (ACLS) Instructor Certification
• American Heart Association (AHA) Pediatric Advanced Life Support (PALS) Instructor Certification
• Licensed with Dubai Corporation of Ambulance Services (DCAS) as an Advanced Life Support Instructor
• American Heart Association (AHA) Advanced Cardiovascular Life Support for Experienced Providers (ACLS-EP) Instructor Certification preferred
• American Academy of Pediatrics (AAP) Neonatal Resuscitation Program (NRP) Instructor preferred
• Licensed in the country of citizenship or professional practice

PERSONAL EXPERIENCE:

• Minimum of seven (7) years of experience in the related field with five (5) years of progressive leadership and management experience in a healthcare setting
• Minimum of five (5) years of experience as an American Heart Association (AHA) instructor
• American Heart Association (AHA) Regional Faculty (RF)/Training Center Faculty (TCF) 
• Knowledge of Joint Commission International Accreditation (JCIA)
• Knowledge of computer programs/applications (e.g. Microsoft Office)
• Skills in problem-solving/critical thinking
• Skills in teaching and managing programs
• Previous Middle Eastern experience preferred