With more than 150 years in business and presence in more than 40 countries, MetLife is leading the global transformation of the insurance industry. United in purpose and with different perspectives, we are a collaborative community of more than 40.000 collaborators worldwide, committed in building a more confident future for all of our stakeholders — employees, customers, shareholders and the communities we serve.
We are looking for a new LatAm Digital & AI Business Lead to serve as a key enabler for MetLife LatAm's success in its business transformation journey and ensure the momentum of the next horizon strategy, reporting to AVP of Business Transformation LatAm.
What you will do in this role…
- Build partnership with the countries and LoBs in order to accelerate business outcomes through transformation opportunities, driving innovation and simplification, focusing on next generation digital tools and leading an outcome based end to end approach
- Support on identifying opportunities for synergies across the region with a focus on improving the digital customer journey
- Provide governance and support management of the LatAm Region Business Transformation agenda related projects including budgets, roadmaps and project plans
- Enable best practice sharing across countries – aligned to regional and country digital and technology priorities, introduce new capabilities/providers to accelerate digital maturity and act as primary collaborator with the countries to keep track of digital experiments and of the digital maturity roadmap which aligns with MetLife and Latam technology and business strategy
- Build and maintain business engagement through positive and trust-based relationships with business partners, stakeholders and practice leaders and partner with business leaders to understand their technology priorities and key projects
- Oversee Reinvest Portfolio – ensure projects are aligned with regional digital strategy and country strategic initiatives, partner with enterprise reinvest office and country transformation teams to ensure PARs are completed and socialized, direct annual process for Latam including prioritization of projects, track project progress and budgets
- Support Latam AI Champions to drive regional AI program – have extensive knowledge of Latam major AI initiatives and country experiments and support countries and champions in tracking and reporting
- Partner with regional and country strategy teams to annually define DBR key strategic initiatives and oversee quarterly updates and tracking
- Design and analyze the reports and PowerBI dashboards required for portfolio financials, metrics, health and schedule; research and write the associated narratives to explain report findings.
To help you succeed, you need to have…
- Proven experience with portfolio, program, or project management and a solid background with SAFe Lean Portfolio Management and PowerBI
- Excellent verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority
- Ability to manage multiple complex concurrent programs, applying expertise to make strategic and actionable decisions.
- Strong trouble-shooting and organizational skills and capability to work on multiple projects simultaneously.
- Ability to motivate and empower others to work towards the organization's goals, ensuring efficient allocation of resources across multiple countries and functions ensuring execution
- Be fluent spoken and written both in Spanish and English. Portuguese is a plus!
- Bachelor's degree from an accredited college or university is preferred
And it will be a plus if you…
- Have experience working in regional or multi-country projects.
- Availability to travel (
Are you passionate about bringing your unique background and skills in strategy & business transformation If you are looking for personal growth and a chance to make an impact, we invite you to apply to the Portfolio Management Lead role.
Join MetLife and let’s find out what we can build together!
