IT System Administrator

Department: Infrastructure

Employment Type: Full Time

Location: Egypt

Description

Key Responsibilities

1. Manage and maintain Tabby's Google Workspace, including user administration, email and file sharing, security settings, and third-party integrations.
2. Administer GitLab for version control and collaboration on software development projects.
3. Manage and support Jira Software and Jira Service Management, including project and workflow configuration, user administration, and reporting.
4. Implement and maintain Jira automation to streamline processes, improve efficiency, and reduce manual work.
5. Leverage advanced LLMs, such as GPT-4, to support the development of new software and tools.
6. Utilize programming skills and familiarity with NoCode tools, specifically Zenphi, to develop custom solutions and integrations for the organization.
7. Manage and maintain communication tools, including Slack and Notion, to ensure seamless collaboration across teams.
8. Administer Google Cloud Platform, including user and resource management, security, and compliance.
9. Manage and support device management solutions, such as Jamf or MS Intune, for MacOS devices.
10. Implement, maintain, and troubleshoot VDI solutions for remote work and virtual desktop environments.
11. Act as a power MacOS user, providing support and training to other team members as needed.
12. Collaborate with other IT professionals to maintain and improve Tabby's Azure AD and Citrix DaaS infrastructure (if applicable).

Skills, Knowledge and Expertise

1. Bachelor's degree in Computer Science, Information Technology, or a related field.
2. 3-5 years of experience in system administration or a related role.
3. Expertise in Google Workspace administration, including Gmail, Drive, Calendar, and Meet.
4. Strong knowledge of GitLab, Jira Software, Jira Service Management, and Jira automation.
5. Experience with advanced LLMs, such as GPT-4, and their practical applications.
6. Programming skills in languages such as Python, JavaScript, or Ruby.
7. Familiarity with NoCode tools, particularly Zenphi.
8. Experience with collaboration tools, such as Slack and Notion.
9. Knowledge of Google Cloud Platform and its core services.
10. Experience with Jamf or MS Intune for device management.
11. Familiarity with VDI solutions, such as VMware Horizon, Citrix Virtual Apps and Desktops, or Microsoft RDS.
12. Strong MacOS skills and the ability to provide support and training to others.
13. Experience with Azure AD and Citrix DaaS is a plus.