• Min 8 years of L2 network and server support experience
  • Must have experience in manufacturing / industrial experience at a manufacturing plant.
  • Comfortable to work a Jurong Island

Job Description

  • Provide technical support for PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks to maintain high user satisfaction.
  • Assist local IT in delivering first and second-line technical support, demonstrating a customer-friendly attitude.
  • Communicate effectively with a diverse range of users and peer groups across different disciplines.
  • Enforce IT policies and influence users to adhere to established standards.
  • Keep employees informed about IT-related progress, issues, and improvements.
  • Conduct root cause analysis and actively share knowledge with global colleagues.
  • Support network and regional systems for process automation and local databases.
  • Work on-site projects, ranging from infrastructure upgrades to core service changes.

Requirements

  • Degree in a related field with Cisco Associate certified (CCNA).
  • Minimum 8 years of technical IT Support (level 2) experience.
  • Proven strong experience in network & server experience such as Azure cloud, Windows Server 2016 and Microsoft 365.
  • Good end-user support skills, including remote desktop/remote user support, manage firewall setup, and CCTV.
  • Experience in managing manufacturing site control room systems and troubleshooting hardware issues.
  • Experience in Applications support - Power Automate, Power Apps, and SharePoint design is an advantage.
  • Singaporean only

Reg No. R1980724

Triton AI Pte Ltd

License no. 21C0661

Benefits

  • Permanent Role with AWS and Variable Bonus
  • MNC Manufacturing Company
  • Attractive Benefits

Location

Singapore

Job Overview
Job Posted:
5 months ago
Job Expires:
Job Type
Full Time

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