Remuneration Package: Up to $8,000 + Fixed Allowances $220
Benefits: Permanent Role with AWS and Variable Bonus
Company Background: Leading MNC Manufacturing Company on Jurong Island
Technical Experiences: Strong exposure in network and server (Cloud) needed
Team Management Experiences: Leadership experience in managing team's performance and staff development is required
Key Responsibilities:
Technical Support Excellence: Provide top-tier support for PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks to ensure high user satisfaction.
Leadership role: Lead a team of IT Engineers to assist local IT with 1st and 2nd level technical support on site
Effective Communication: Communicate effectively with a diverse range of users and peer groups across different disciplines.
Policy Enforcement: Enforce IT policies and encourage users to adhere to established standards.
Network and Systems Support: Support network and regional systems for process automation and local databases.
On-Site Projects: Participate in various on-site projects, ranging from infrastructure upgrades to core service changes.
IT Updates: Keep employees informed about IT-related progress, issues, and improvements.
Requirements:
Degree in a related field with Cisco Associate certification (CCNA) is preferred
Minimum 8 years of technical IT support (level 2) experience in support more than 80++ users in a site
Leadership experiences in managing a team of engineers include their performance reviews and staff developments.
Proven experience in network and server management, including Azure cloud, Windows Server 2016, and Microsoft 365.
Proficient in remote desktop/user support, firewall setup management, and CCTV.
Experience with Power Automate, Power Apps, and SharePoint design is an advantage.
Interested candidates can forward their CVs in MS Word format to weiyan@triton-ai.com
