The Assessment team is the firm’s centralized global Assessment function, positioned within the HR Talent Acquisition organization.  The Assessments team is comprised of I/O psychologists that bring best practices in talent assessment to the firm. We focus on cutting-edge technology and take a data-driven approach to ensure assessments are valid, fair, engaging, and as efficient as possible.

As an Assessment Senior Associate in the Assessment team, you will lead the design, development, validation, implementation, and on-going monitoring of talent assessment tools. By keeping current on the latest trends and technology in the AI/ML and assessment spaces, you will lead the development of protocols and best practices to guide firmwide assessment strategy.  You will evaluate tools against all relevant local, regional, and national laws and regulations in partnership with our legal team. You will partner with the rest of the Assessment team, vendors, recruitment, legal, change, learning, engineering, and other cross-functional HR teams to support positive end-user experiences. 

Job responsibilities

• Act as an assessment product subject matter expert, leading or supporting the design, development, validation, implementation, and on-going evaluation of assessment products/tools (developed in-house or vendor-provided) to ensure alignment with OKRs
• Conduct needs assessment and job analysis, and develop assessment strategy
• Evaluate AI/ML and other assessment tools against all relevant local, regional, and national laws and regulations in partnership with our legal team
• Maintain current knowledge on AI/ML and other assessment technology advancements and use-cases to inform firmwide assessment strategy and product design
• Partner with UX on research, evaluation and design of new products and processes to ensure positive end-user experiences
• Partner with legal, workforce analytics, and tech teams on analytic projects (e.g., validation, adverse impact, etc.) resulting in summaries to executive leadership
• Partner with other product teams, change management and learning on product implementations, trainings, and end-user-readiness

Required Qualifications, Capabilities, and Skills

• MA or PhD degree in industrial organizational psychology or related field
• Experience working with large, heavily-regulated corporate entities
• 3+ years of experience with selection assessment projects involving job analysis and assessment design, development, validation, adverse impact analyses, implementation, and ongoing monitoring and compliance
• Advanced knowledge of and experience with evaluating assessment tools leveraging AI/ML
• Expert knowledge of assessment-related laws/regulations, EEOC UGESP, and OFCCP guidelines
• Strong organizational, interpersonal, and communication skills
• Ability to prioritize and complete projects through constant change
• High degree of initiative, self-direction, and ability to work independently as well within a team

Preferred Qualifications, Capabilities, and Skills

• Understanding of Waterfall and Agile methods
• Experience in recruiting, operations, or project management
• Experience with change management and training 
• Experience with developing program strategy

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans