Your New Role and Team Sanctuary AI, a world leader in building AI-based control systems for humanoid robots, is looking to hire a skilled and motivated Field Technician. Working closely with our Hardware, Software, AI Engineering, and Product Teams, you’ll gain a comprehensive understanding of the design, architecture, and implementation of our current robotic systems and help shape future versions of our general-purpose robots.
The best candidates for this role are curious, motivated, and excited to gain experience in cutting-edge robotics development. They have excellent mechatronics skills, hands-on experience with debugging and modifying complex mechanisms and optimizing for multiple design goals. Experience working with robotic systems, Linux Operating systems, Python/C++ code, hardware design tools and PCBA rework, is an asset.
You’ll be a valued contributor as you learn how our complex robotic systems work, own and support solutions from execution through to deployment and support, and collaborate with other team members to operate, scale, and maintain Sanctuary’s general purpose robots and build out our Labour-as-a-Service business model. 

Our Success Criteria

• Bring hands-on experience in observing and maintaining robots during operation in production environments, day-to-day mechanical and electrical maintenance 
• Great customer-oriented attitude; demonstrating in-person engagement with customers
• Understanding of working with complex electromechanical and software systems, working closely with other engineers to collect and act on diagnostic information 
• Work with engineers across disciplines to diagnose complex electromechanical and connectivity issues 
• Build a high-tech career at the forefront of the deployment of our General-Purpose Robots
• Gain cutting-edge career experience as you maintain our General-Purpose Robot platform onsite

Your ExperienceQualifications: 
• Bachelor’s degree in mechatronics, electrical, mechanical engineering, computer science, or engineering physics; a related technical field or equivalent work experience 
• Demonstrated experience of working in production / on-site with customers 

Skills: 
• Good debugging and troubleshooting skills, including familiarity working with electrical (multimeter, oscilloscope etc) and mechanical tools and systems  
• Experience with repairing electro-mechanical assemblies, basic knowledge of fabrication & assembly including reading mechanical drawings, electrical schematic
• Experience using documentation tools including Confluence, JIRA, GoogleSuite
• Demonstrated knowledge of configuration-management 
• Experience with tuning and operating control systems 
• Excellent documentation skills and on the fly problem solving skills 
• Clear communication skills, both with customers, management and engineering partners 
• Some knowledge of robotics is an asset 
• Ability to read Python/C++ code is an asset
• Experience with Linux operating systems is an asset
• Familiarity with CAD software is an asset 
• Familiarity with PCBA rework is an asset 
• Familiarity working with electric actuators is an asset 

Traits: 
• Above all else, a consistently positive attitude and a willingness to do whatever it takes to create robust solutions to complex problems. 
• Self-motivated learner that works well with a team. 
• Great communicator - able to clearly articulate needs, keeps a calm head during complex situations 
• Eager to take on new challenges with tenacity, positivity and a growth mindset.
• Patience, persistence and attention to detail on assigned tasks. 

Working at Sanctuary AISanctuary AI is an equal opportunity employer; employment with Sanctuary AI is governed based on skills, competence, and qualifications and will not be influenced in any way by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. In 2023, Sanctuary AI moved into a state-of-the-art office facility and has been recognized by LinkedIn as a Top Startup company. Compensation and BenefitsSanctuary offers a market-leading compensation package that includes competitive salaries, equity stakes, and a full suite of benefits for permanent employees, encompassing health coverage, paid time off, cutting-edge work facilities, and worksite flexibility by role. Our commitment to fairness ensures that our total compensation consistently surpasses market standards.
About Sanctuary AIFounded in 2018 by Geordie Rose, Olivia Norton, and Ajay Agrawal, Sanctuary AI is a Vancouver, Canada-based company. Sanctuary AI is on a mission to create the world’s first human-like intelligence in general-purpose robots that will help us work more safely, efficiently, and sustainably. And in the not-too-distant future, help us explore, settle, and prosper in outer space.
Members of the Sanctuary AI team founded D-Wave (a pioneer in the quantum computing industry), Kindred (first use of reinforcement learning in a production robot), and the Creative Destruction Lab (pioneered a revolutionary method for the commercialization of science for the betterment of humankind). The team has experience launching market-defining innovations rooted in previously unsolved and deep scientific problems.



Recruiting & Employment Agency Notice:Recruitment and hiring is conducted internally by Sanctuary AI. We are not seeking or soliciting any new agency partnerships or agreements at this time. Any employment agency or professional recruiter (“Agency”) that provides an unsolicited resume(s) or otherwise presents a prospective job candidate through the Sanctuary AI career site or directly to any Sanctuary AI employee, irrevocably grants to Sanctuary AI the unrestricted right to engage, hire, or contract with that candidate at Sanctuary AI's sole discretion without any compensation to the Agency. We appreciate your interest in working together, and should the need arise our Talent Acquisition team will contact any external firms directly.