In SMC and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. 

The Data and AI team acts as trusted advisors and subject matter experts with core capability and expertise in Data Modernization, Analytics and AI. We work with customers to leverage data to help them achieve their business priorities and help guide customers’ journey through Analytics-led Azure Data transformation. We also support customers in evaluating their applications and business requirements, recommend solutions that meet their requirements, and demonstrate these solutions to win the technical decision.

The Azure Data, App & AI Technical Specialist Manager is a senior leader within our enterprise sales organization. The Azure Data, App & AI Technical Specialist Manager leads, develops, and manages a team of high performing Azure Data & AI Technology Specialists to drive technical solutioning with customers leveraging the Microsoft Data & AI solutions to meet their customers data modernization, analytics, and AI solution needs. 

Microsoft Technical Specialist Managers build, develop and lead teams of Technical Specialists to identify and win over the technical decision maker in the Business and IT department of our Enterprise Customers. You and your team will drive technical decisions at the customer that helps them achieve Business value with the Microsoft Platform, and thereby secure long-term sustainable growth for Microsoft.

As a Technical Specialist Manager, you will be a key leader to helping customers embrace and succeed through digital transformation. This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise.

Responsibilities

People Management

• You will achieve success through empowerment and accountability by modeling, coaching, and caring.
• Develop, lead and coach a diverse and high-performing technology specialists’ team that helps customers make sound technical decisions and maximize the adoption and value of Microsoft solutions.
• Attract the best technical sales talents from the market, develop, inspire, motivate, and recognize talent, and ensure they can grow. .
• Establishes and communicates performance expectations and leads their team to accept change and retain performance levels.

Scale Customer Engagements

• Enable and empower teams to influence customer decisions and ensure technical wins by streamlining processes and managing the flow of wins, leveraging deep knowledge of processes, aligning goals across solution areas and facilitating cross-selling with various workloads.
• Orchestrate team resources and coach your team to maximize the impact of customer engagements and drive mid-to long-term strategy through cross-workload capacity planning, prioritization, and utilization of resources.
• Proactively plan team resources and influences future blueprints and support your team to validate a strong business case for investment and translate technology complexity into business impact.
• Increase deal velocity by assessing the progress of technical engagements at every stage, and by orchestrating your team, other Microsoft technical resources and partners on digital transformation deals.
• Provide technical expertise to customers/partners and share knowledge on a specific platform or market. Skilled in positioning Microsoft products, solutions, and/or services against competitors, acting as a thought leader 

Scale Through Partners and Build Strategy

• Maximize area-level capacity and capabilities of scaling through partners by coaching the team to grow partner network, identifying gaps and promoting Microsoft within the Microsoft ecosystem 
• Build compete strategy, coach, and provide support to internal teams and work with local marketing teams to shape corporate domain messages.
• Oversee, coach team in guiding customers through digital transformation solutions and applying advanced sales methodologies, while envisioning new and innovative solutions that use Microsoft technology to meet customer needs and identifying new technical and business trends/needs serving as the voice of the customer to Microsoft.
• Encourage Technical Specialists to build deep technical community participation and the importance of gathering and sharing customer insight.
• Build a learning culture in your team to build deep skills in Azure technologies 

Qualifications

• Relevant certifications from Microsoft or competitive platforms AND  technical pre-sales or technical consulting experience  
• OR Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND technical pre-sales or technical consulting experience  
• OR equivalent experience.  
• Proven ability to map the customer’s needs to technical solutions 
• Strong technical understanding of cloud deployment scenarios and workloads
• Ability to stay up to date on new/improved Azure scenarios and workloads 
• Ability to act on Customer Escalation and needs,
• Fluent English

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.