Company Description

At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B. We believe in transforming technology to create value for our clients, partners and employees in a world where technology is developed for people. We are proud of the culture we have built together. We are proud of our people at the service of technology. We are proud of our diverse environment. Because we are #TechforPeople. Join our multidisciplinary team of Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers and other extraordinary talents, spread across more than 20 EMEA countries. Become one of our +10.000 tech and business leaders on cloud, data and cyber security. Let’s fuse creativity with technology together and build innovative solutions that actively change things for the better.

Job Description

Interested in being on the cutting edge of Cloud Services?

We are building an engineering team within support to be “the” differentiator in the
marketplace and need the best and brightest to take our Azure solutions to the next level.

You will be an important member of the Customer Service and Support (CSS) Data and AI Support Engineering Team.

The position is primarily “behind the scenes” providing engineering support to the Cloud support delivery teams for incidents that require product group engagement. At the same time, individuals should be capable and prepared to occasionally engage directly with customers to help facilitate incident resolution as appropriate.

Qualifications

• +3 years of experience in a customer-facing or support role in any of the following: technical escalation support, product/developer support, IT DevOps, Systems Development, System Administration or IT/Network Operations.
• +2 years of experience in Microsoft Azure services;
• Experience in one of the following: C#, JAVA, .NET, PowerShell, CLI, Cognitive Services (including Azure OpenAI) and IoT;
• Experience in Azure SQL (Plus);
• Experience in Azure VM (Plus);
• Familiarity with workflow automation tools like Power automate, Azure automation (Plus);
• Fluency in English.

Additional Information

The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.