We are looking for a reliable and seasoned Collection Agent responsible for the proper collection of revenue from Champions and ensuring that every asset generates full value for money.
What You’ll Do:
Collect daily remittance from champions and achieve collection target to ensure positive cash flow
Monitor champion accounts to identify outstanding debts
Find and contact champions to request for overdue payments
Take actions to encourage timely debt payments
Report on collection activity and accounts receivable status
Update account status records and collection efforts
Record and update account information to aid in account resolution.
Maintain debtor’s book to ensure accuracy of debt status
Collect and report other fines/penalties fees
Ensure that all monies received are deposited at the bank daily and evidence of deposit submitted to the Finance department for confirmation
Ensure that HMO fees and other fees to be deducted are properly collected from the champions in addition to their daily remittance
Requirements
National Diploma or degree in Accounting or related fields
Minimum of 1 year proven work experience
Proficient Knowledge of Customer Experience
Experience working as a Loan recovery officer or Teller for a Microfinance/Commercial bank is added advantage
Strong interpersonal and communication(written and oral) skills
Ability to maintain accuracy.
Ability to manage and juggle multiple priorities and projects
Attention to detail
Basic proficiency in MS Office Tools especially Excel
