Orbem is an impact-driven deep-tech startup from Munich, Germany. We develop fast, accurate, and accessible imaging solutions that provide access to otherwise unattainable sources of knowledge. We seek to make a difference – and develop solutions to sustainably feed the world, accelerate the transition to a green economy, and transform disease detection. Join us.

Chief Operating Officer (f/m/d)

Starting date: September 2024
Compensation package: €250,000 - €300,000 in yearly salary, €300,000 - €500,000 in equity. Additionally, up to €5,000 p.a. in company benefits
Location: Munich, Germany

Your role

You will lead Orbem’s operational excellence, driving growth from the heart of the business. As Chief Operating Officer, you are a seasoned and visionary leader who architects our operational efficiency. You are responsible for ensuring day-to-day success through collaboration across diverse teams, driving strategic, operational initiatives, and fostering Orbem’s culture to propel our business forward.

Your day-to-day

You will be focusing on the following areas:

Lead and Inspire

• Lead and manage teams of world-class professionals for company operations, business intelligence, customer success, and operational excellence.

• Cultivate a high-performance culture grounded in ownership, continuous improvement, and innovation.

Operational Strategy and Execution

• Develop and implement a scalable operational strategy designed to operate in an incremental number of markets and aligned with the overall company purpose, mission, culture, and objectives.

• Oversee all business processes, identifying opportunities for optimization and streamlining efficiency and excellence.

• Establish OKRs and KPIs across operational teams to measure success and drive data-driven improvements.

• Proactively identify and mitigate operational risks, ensuring business continuity through robust planning and risk management.
  

Business Intelligence

• Build and lead a world-class business intelligence team that provides actionable insights to drive decision-making across the organization.

• Develop and maintain comprehensive reporting dashboards to track key metrics and identify trends.

• Leverage data analysis to inform product development, marketing strategies, and operational efficiencies.

Customer Success

• Champion a customer-centric approach throughout the company.

• Build and lead a high-performing Customer Success team focused on driving customer satisfaction, retention, and expansion.

• Implement customer feedback loops to continually improve products and services.

Operational Excellence

• Establish a culture of continuous improvement, encouraging teams to identify and implement optimizations.

• Streamline processes and optimize resource allocation to maximize efficiency and productivity.

• Implement industry best practices and cutting-edge technologies to drive operational excellence.

• Refine market entry strategies, including localization, partnerships, and go-to-market plans.

• Build and manage operational teams in new markets, ensuring seamless integration with existing operations.

New Market Expansion

• Refine market entry strategies, including localization, partnerships, and go-to-market plans.

• Build and manage operational teams in new markets, ensuring seamless integration with existing operations.

Requirements

Your experiences and skills

Fit to our values

• We own every challenge: we enjoy complexity and thrive under uncertainty.

• We strive for better: we seize any opportunity for growth and challenge the status quo. We are constantly learning and improving.

• We imagine new frontiers: we think beyond ‘doable’ and ‘reasonable’. We design a sustainable and healthy future together.

Leadership

• You have 10+ years of progressive experience in executive leadership role, proving your ability to lead and develop teams in a fast-paced environment.

• You excel at communicating, inspiring, and motivating high-performing teams.

• You can analyze complex situations, weigh options, and drive decisions.

• You empower teams and individuals to work autonomously and effectively by embracing ownership.

Strategic

• You know how to translate the company's purpose and goals into actionable strategic plans.

• You can gain a deep understanding of our markets and translate them into operational priorities.

• You are keen to identify areas of improvement to increase the efficiency of our processes.

• You have strong strategic thinking and analytical skills to identify opportunities, mitigate risks, and make data-driven decisions.

Operational

• You excel at turning plans into actions and ensuring smooth day-to-day operations.

• You know how to establish and track key performance indicators (KPIs) for all operational functions.

• You proactively identify and mitigate potential operational risks for the business.

• You master streamlining processes and optimization of operational resources.

What makes you stand out from other candidates

• You have or had leadership experience in a similar COO role.

• You have a proven track record of successfully implementing and managing operational transformation to support business growth.

• Proven experience thriving in fast-paced, scale-up environments.

What we offer

• International environment: 5 different continents, 30+ different nationalities driven by the same purpose: shedding light on the world’s toughest challenges.

• Attractive package: Participate in Orbem’s success through stock options, which you receive on top of your salary. We offer visa and relocation support, a yearly Learning & Development budget of €1,750, Fitness club membership (USC, Wellpass), Kita/Kindergarten fee reimbursement, Deutschland ticket coverage, and more.

• Work-life balance: We commit to creating an environment where our employees can find the necessary balance. In addition to flexible working hours, a home office, 30 days per year of paid leave, and sick child leave, you will also be able to work from abroad (for up to 60 days every year) while experiencing new cultures and environments.

• Make a difference: You’ll work in a scale-up environment with the freedom to drive your projects and make a visible impact.

• You join an ambitious team working on breakthrough technology. We offer you a plain playing field to explore and design. During your time with Orbem, we support you in discovering your strengths and defining a vision for your professional future. We hope to teach you some things, but more importantly, we also want to learn from you.

Your team

As Chief Operating Officer, you become part of our diverse and international team. Learn more about the team members, their work and challenges here: www.orbem.ai

At Orbem, we're committed to building a smart, diverse team, and we recognize that self-doubt can prevent talented individuals from applying. If you feel you don't meet every requirement, we'd love to hear from you anyway!