Card Operations Intern

Department: Cards

Employment Type: Internship

Location: UAE

Reporting To: Ravina Kothari

Description

About us: Tabby creates financial freedom in the way people shop, earn, and save by reshaping their relationship with money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein, use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest-rated, most-reviewed, largest and fastest-growing app of any fintech in the GCC region. Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.

The Role: We are looking for a dynamic Operations Associate to work at Tabby and spearhead all finance operations initiatives and roles for the financial services department.
The successful candidate will play a key role in maintaining and clearing outstanding payments, invoices, and all other finance tasks related to merchants and outsourced contractors. This exceptional opportunity is ideal for a junior with a background in a numerical degree and previous roles in finance teams.

Key Responsibilities

Finance:

• Assisting the finance team with all collections efforts, including but not limited to generating or modifying invoices, following up with merchants, reconciling for discrepancies 
• Maintaining all finance operations and commitments to vendors such as VISA, payment processors, KYC providers, etc. This will include filling out reimbursement forms, reconciling invoices received, pushing payments, etc.
• Streamlining and improving the payment collection process

Operations: 

• Onboarding Tabby card merchants on Backoffice 
• Troubleshooting when issues with merchants arise
• Reconciliation and operations work for Tabby Advance
• Coordinating with Business Development and Finance teams on gathering complete merchant data

Skills, Knowledge and Expertise

• A bachelor’s degree in Business, Economics, Finance, Accounting or a related technical field
• Strong analytical and data capabilities
• Excel and Google Sheets proficiency is a must-have
• 0-2 years of working experience, preferably in finance or collections teams
• Experience working with dashboarding tools like Tableau is preferred 
• A proven track record of effectively working with multiple teams is a plus. 
• Fluent in spoken and written English; proficiency in Arabic is a plus.

You thrive in ambiguous environments. Ask intuitive questions and have an intellectual curiosity. You have a structured approach to problem-solving alongside strong quantitative skills. 

Benefits

• We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.
• A working environment that gives you autonomy and responsibility from day one.
• You should be comfortable with the idea that the quality of your work will influence the shape of your career. 

We are passionate about creating an inclusive, high-performing workplace that gives people from all backgrounds the support they need to thrive, grow and meet their goals (whatever they may be).