Engaige Technologies is revolutionizing customer interactions for companies that want to grow without limits. Our mission is to make customer service extraordinary through innovative AI-driven solutions. Is leading-edge technology and a fast-paced environment something that excites you? Then join our team as our AI Onboarding Specialist in Rotterdam, the Netherlands or Valencia, Spain.

In this role, you will collaborate closely with our Sales team to help close new business by deeply understanding our clients’ needs and ensuring our existing customers maximize value by crafting AI-first automation strategies. You will play a pivotal part in helping new clients start using our solution and ensuring successful implementation, guiding and supporting customers throughout their lifecycle with Engaige, from initial implementation to long-term success.

Requirements

Key Responsibilities:

• Assist customers through the implementation process and ensure a successful go-live experience.
• Develop custom product demonstrations and sandboxes that highlight the long-term value of Engaige’s Automation-First strategy.
• Drive platform adoption and utilisation, focusing on increasing automated resolutions for existing customers.
• Lead discovery sessions with customers and prospects to identify requirements and opportunities.
• Maintain and expand existing client accounts by conducting quarterly business reviews and identifying upsell opportunities.
• Deliver engaging, value-based presentations (product demos, technical assessments, roadmaps) to all organisational levels, including C-suite executives.
• Support pre-sales by meeting quarterly revenue goals and closing new business.
• Collaborate with Product Management, Engineering, and Marketing to provide continuous feedback and enhance Engaige’s products and marketing strategies.
  
  

About You:

• You are curious, eager to learn, and enthusiastic to work in a fast moving and dynamic startup environment
• Exceptional communication and presentation skills, capable of conveying semi-technical concepts to non-technical audiences.
• Strong relationship-building skills, with experience in engaging stakeholders, are advantageous.
• Technically and analytically curious, always eager to learn and innovate.
• Based in the Netherlands or Spain or willing to move there
  

Benefits:

• Early Team Member: Join as one of the first 10 employees and be part of the core team shaping the company’s future.‍
• Competitive Compensation: Attractive salary and stock option plan.‍
• Perks: Free breakfast, lunch and dinner
• Holidays: An unlimited vacation policy.‍
• Collaborative Environment: Work alongside best-in-class colleagues who are focused on growth and success.

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At Engaige Technologies, we believe that a strong company culture is the key to attracting and retaining the best talent. If you are passionate about revolutionising customer interactions and thrive in a dynamic, innovative environment, we would love to hear from you.‍

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Join us in making extraordinary customer service a reality!